OVERVIEW
What it is, and why it matters
When you drop off your vehicle for an auto body repair, we disassemble and inspect the damaged areas in order to write a proper, accurate estimate. We blueprint the damages so we can create a collision repair in Carol Stream or Arlington Heights plan to ensure a total and efficient repair. You will never be charged more than necessary for any given repair. We are a VW Certified Collision Repair Facility. Be sure to review that page to ensure you are getting the proper repairs on your VW vehicle.
AUTO PAINT SHOP
To provide the best paint repair in the industry, we use GFS Booths to create an airtight painting environment that minimizes contaminants. We also use the same paint materials and equipment as most luxury auto manufacturers.
COLOR MATCHING
Our computerized paint matching equipment photographs your car’s paint finish to indicate exactly how to mix the paint to match your vehicle. Our customers often tell us that we’ve made their vehicles look brand new!
FRAME & UNIBODY ALIGNING
We use state of the art Chief Globaljig frame measuring/alignment and Chief welding equipment to repair your vehicle to factory specifications. The system uses 3 dimensional computerized measurements to ensure precision restoration.
ON-SITE CAR RENTALS
Our on-site pickup and drop off rental program with Enterprise Rental guarantees that you’ll never be without a ride. At TOTAL Collision & PDR Hail Repair, we do our best to help minimize disruption so you can carry on with your busy life.
ON-SITE HAIL REPAIR
First, we will perform a complimentary hail damage inspection, and then submit our auto hail repair estimation to your Insurance Company. Your customer service representative will handle all the paperwork, including any supplements (if necessary).
ON-SIGHT GLASS & WINDSHEILD REPLACEMENT
If you have a shattered or chipped windshield, water leaking into your vehicle, or need glass replaced, come see us! We do all glass repair and replacements on-site at a very competitive cost.
PAINT REFINISHING
After the initial prep, our paint technicians apply the necessary primers, color coats, and clear coats needed to restore and refinish your vehicle. We use only the best and latest technology so that you are assured of quality work from the start.
TOWING ASSISTANCE
Do you feel uncomfortable driving your vehicle to our facility for service or collision repairs? Call us and we will quickly schedule a tow to our facility at a very competitive rate.
WHAT'S INCLUDED
• Initial damage teardown & blueprint estimate
• 3D computerized frame & unibody alignment
• Certified structural body repair & panel restoration
• Computerized photo color-matched paint refinishing
• Climate-controlled GFS spray booth application
• On-site glass replacement & windshield repair
• Direct insurance claims & paperwork coordination
• On-site Enterprise rental pickup & drop-off
• Towing assistance to our facilities
• Comprehensive lifetime warranty on all repairs
OUR PROCESS
Certified collision care. Precision repairs made simple.
Disassembly & Precision Assessment
We carefully disassemble the damaged area and utilize 3D laser measuring technology to identify both visible surface damage and hidden structural issues for an accurate estimate.
Certified Repair & Refinishing
Our certified technicians execute specialized Paintless Dent Removal (PDR) or OEM-approved bodywork, followed by computer-assisted color matching inside state-of-the-art spray booths.
Multi-Point Inspection & Handover
Every vehicle undergoes a rigorous final safety audit, post-repair inspection, and full vehicle detail before key return—backed by a lifetime warranty.
LEARN MORE
Frequently Asked Questions About Collision Repair
Do I have to use the collision repair shop my insurance company recommends?
No, Illinois law guarantees you the right to choose any auto body repair shop you trust. While insurance providers often suggest their preferred network shops, TOTAL Collision & PDR works directly with all major insurance carriers to handle estimates, paperwork, and claims on your behalf while prioritizing factory-certified repair standards.
How long will my collision repair take?
Will the new paint match my car's existing color?
Do you provide loaner cars or rental assistance while my vehicle is being repaired?
Does TOTAL Collision & PDR offer a warranty on collision and bodywork?
Will my insurance rates go up if I file a collision claim?
Get Estimate
Flat-rate pricing, a quote in 60 seconds and an answer within 15 minutes.
