Customer Reviews

I had an amazing experience with Total Collision & PDR! They did an outstanding job repairing my WRX and kept me updated throughout the entire process with constant communication. Their customer service was excellent — everyone I spoke with was helpful, friendly, and professional. On top of the quality work, they went above and beyond by washing my car and even cleaning the interior. I couldn’t be happier with the results and the level of care they put into their service. Highly recommend them to anyone in need of collision or PDR work!

Probably the best auto work experience I have had. They repaired the body and some mechanical repairs to the front of my Tesla model Y. Looked like brand new. They did great work and perfect paint. They kept me informed and finished weeks before they were expected to. They returned my car to me very detailed and clean. I cannot say enough good things about this shop. Highly recommend

One of the best shop i worked with. My car met with an accident and entire front part was damaged.
They did phenomenal job in make it like a brand new. Paint job was flawless. And interior detailing was cherry on top.

I would recommend them any day.

Had my Polestar 2 in the shop early 2025. TCPDR worked with Polestar of Lisle to get genuine name brand parts.
Process was 3 months. Continuous communication throughout. Car has been driving great all year.
Thank you for the service!!!

I cannot express enough how grateful I am to the team here led by Jeff (GM), for the outstanding work they did on my car today. The hood had damage and what I feared would be an expensive repair was not the case!
The Customer Service, Professionalism, Efficiency, Cost and Integrity speaks volumes!
Each person treated me like a special Customer. As I watched others come in they were also welcomed the same way. I was offered, water, coffee, soft drinks, a pastry and even pizza!!!!
Bianca is the perfect receptionist, Dean and Alan greeted me and provided a very fair estimate...and Jeff, was probably the best person I've ever done business with! He even personally worked on my car and went above and beyond. Thank you ALL so much...You all made this experience for me seamless.
If Anyone reads this review, I write it in all sincerity and gratitude. Please visit TOTAL Collison & PDR for repairs, Detail, mechanical issues, and I assure you, you won't be disappointed. My 2012 Mitsubishi looks Brand new!! Jeff your expertise, positive attitude, kindness and customer service is exemplary and I Thank You!