Customer Reviews

I cannot express enough how grateful I am to the team here led by Jeff (GM), for the outstanding work they did on my car today. The hood had damage and what I feared would be an expensive repair was not the case!
The Customer Service, Professionalism, Efficiency, Cost and Integrity speaks volumes!
Each person treated me like a special Customer. As I watched others come in they were also welcomed the same way. I was offered, water, coffee, soft drinks, a pastry and even pizza!!!!
Bianca is the perfect receptionist, Dean and Alan greeted me and provided a very fair estimate...and Jeff, was probably the best person I've ever done business with! He even personally worked on my car and went above and beyond. Thank you ALL so much...You all made this experience for me seamless.
If Anyone reads this review, I write it in all sincerity and gratitude. Please visit TOTAL Collison & PDR for repairs, Detail, mechanical issues, and I assure you, you won't be disappointed. My 2012 Mitsubishi looks Brand new!! Jeff your expertise, positive attitude, kindness and customer service is exemplary and I Thank You!

Had my Polestar 2 in the shop early 2025. TCPDR worked with Polestar of Lisle to get genuine name brand parts.
Process was 3 months. Continuous communication throughout. Car has been driving great all year.
Thank you for the service!!!

One of the best shop i worked with. My car met with an accident and entire front part was damaged.
They did phenomenal job in make it like a brand new. Paint job was flawless. And interior detailing was cherry on top.

I would recommend them any day.

I was in an accident where my driver side front fender and bumper were hit and damaged. Both had to be replaced. Dean did the initial inspection and estimate and he was very thorough, honest, and polite. He did not try to inflate his estimate because insurance would be covering the repairs. He was not pushy that I do the repairs at his shop. One of the most difficult part of the job was going to be matching the paint color because of the age of the car. The estimate of time to repair the car was 2 weeks. I decided to go with Total Collision and Repair because the estimate sounded fair and Dean was honest and fair and the communication through text updates made me feel comfortable that I was in good hands with this repair shop. I definitely made the right decision. I received updates in a timely fashion, the repairs final cost ended up less than the final estimate, and the time of completion was 1week instead of two. Most of all, the job was perfectly done. The color match was perfect and you would never know the car was in an accident! I highly recommend Total Collision and Repair for your car if it’s been in an accident. Dean is very professional and great to work with. You won’t regret choosing this shop for your cat’s repairs!!!