Customer Reviews

Ricardo JamesRicardo James

I strongly recommend going to Total Collision. My car was in an accident and I picked this shop to do the repairs. They were upfront with me and kept me informed along the way. Ivan, the manager, was very professional and took the time to explain how the whole process works. Nancy and Laura were very courteous and helped answer my questions. The whole staff was friendly. I wished they did oil changes and brakes because I would trust this shop to take care of my car. Thanks again for your help! Appreciate it.

Stevo P.Stevo P.

Door ding of my brand new car completely repaired without issue - it's looks brand new again!

Completed on time and as quoted. Car was cleaned as well....

Clay ChrouserClay Chrouser

These guys are simply the best! Chicagoland's finest when it comes to repairs and auto services!

Anna ZeinalovaAnna Zeinalova
Kathi LandowKathi Landow

I had roof damage and was quoted $1000 an $3000 from different body shops to repair. A friend suggested I try PDR and see what they suggested. They repaired it in a few hours after my initial contact and charged me $300! The
quality was superb! I get a lot of dings because I transport kayaks on my roof. I'm keeping his number!
Kathi Landow

Marton VorosMarton Voros
Julianna ChowJulianna Chow

Highly satisfied with the work that was done (dent repair). Seen coupon in flyer which got my attention. Gentlemen came to my house-looked at the damaged and was able to give me quote right there on the spot. Even offered to take care of work right there-however agreed to come back later in the week. Took about 45 min-brought all his tools. Very happy customer.

Zelta SorianoZelta Soriano

I love how they do their work and thanks to Kyle to help me out with all the paperwork with the insurance company and keep in touch with me every detail they need to do thank you I will really recommend anyone to go with your company for any details of their cars

Valentin PerezValentin Perez

Amazing quality done right by a highly experienced tech my car looks like new! Thanks

Ed SchappertEd Schappert

My 2014 RAM 1500 developed the telltale rust spots around the passenger side rear wheel well due to a paint blister. I read reviews and decided upon Total Collision. I went for an estimate as a walk in and was immediately and politely helped. I was impressed with what I saw so I scheduled the work. The quote was met exactly in terms of price and amount of time for the repair. The repair was absolutely perfect and looks like it is a new truck on the showroom floor. The color match on an eight year old truck is spectacular. They exceeded my expectations and i could not be happier. There are a lot of auto body shops to pick from, but these guys have a customer for life in me.

Hope MonicaHope Monica

I had hail damage to my less than 2 year old vehicle. Every panel had dents. Decided to go with these guys. They had super quick service, great communication along the way, and I got my car back in pristine condition. If you have the chance to use these guys, I would highly recommend them!

Raymon DarbroRaymon Darbro

Thanks Serge, removed the deep crease and now my truck looks good as new!

Steven PriceSteven Price

Have two PDRs and these guys are the best. Customer care here is exceptional!

Mike Melbourn Jr.Mike Melbourn Jr.

Everyone who knows me, knows that my car is my baby. I trust no one touching my car and always do my own work. I took my car here to get a few dents removed from hail and I cannot express how happy I am with the outcome! Yana and Tiffany were so nice when I came in and helped me get in and out super quick, had my car back in less than an hour. I highly recommend this place for any body work you may need. They are friendly, fast, and do quality work at a great price!

Katelyn GodinezKatelyn Godinez

By far the best experience I have had in dealing with a car repair!! I had gotten into a car accident in December 2017, and waited until October 2018 to repair my car due to the absolutely horrifying experience I had with a previous repair and insurance company~ My father actually recommended Total Collision to me, after he worked with Rob Stuart after his car was damaged after a hail storm. At first I contacted Total Collision I was extremely anxious, however Rob sensed this- and I after I explained what had happened to me previously- He was so absolutely amazing at dealing with my anxieties, and was sure that I didn’t have anywhere near the same experience that I had before. He was so patient, calm, professional with me- as was the ENTIRE staff at Total Collision. Rob kept me updated daily with where they were at in repairing my car, and what the next steps were. They even helped to assure I was secure in getting a rental/loaner car while mine was getting repaired. I can honestly say when I dropped my car off on October 15th, 2018- that I hated my car. Not only did I feel worthless and horrible about driving my car around for 10 months with half of the front end missing, but everytime I looked at my car it just reminded me of horrible experiences with it. I picked my car up from Rob Stuart and his team at Total Collision on October 31, 2018 and I was in complete disbelief that the car they were giving me was mine!!! It was absolutely gorgeous!!!! They not only waited and got the best parts for the job, but really took the time to be sure my car was safe, comfortable, and clean- I had also arranged when I got the repair to have my car weatherproofed and detailed, in preparation for the winter. I have had my car almost a week, and I still am in disbelief that it is the same car I left with them, and I am slowlu falling back in love with my Honda CRV. I HIGHLY recommend taking your car here, I feel like they authentically and truly care about your well being and satisfaction as a customer- as well as take pride in their work. As long as these guys are around, I will be taking my car there for repairs, to get detailed/weatherproofed- I am even comfortable just calling to ask normal maintence questions- which has always been a source of anxiety of me. I am just SO GRATEFUL to Rob and the entire Total Collision team, and look forward to working with them again in the future!!!!!

Jennifer StapletonJennifer Stapleton

I wish all businesses would operate like Total PDR! I received a fast response to my inquiry and was able to schedule the repair for the following day. Ryan arrived on time, and was friendly and professional. He completed the repairs in a timely manner and the price was fair. Thank you, Ryan, for making my car look great again!

Luca B.Luca B.

I had a few dents on my doors including one that was pretty difficult to repair. I went to this place because of their great yelp reviews. Ryan the owner...

David StoneDavid Stone

They did a GREAT job on my car's dent. They came to my home and were reasonably priced. I highly recommend them!

Barrington Lawrence Jr.Barrington Lawrence Jr.

Amazing work! The PDR tech came out to our establishment and knocked out to dents in our vehicles with no time flat. Worth the money.

Kinsey TuaevKinsey Tuaev

Kyle at Total Collision was awesome!!!! Anything to do with a car accident is a headache but he made the process smooth and helped us out tremendously!! From dealing with insurance, to updating us daily on the status of my car- he was the best! I will forever bring my car there and recommend Total Collision to anyone. Its a plus they are VW Certified too! My Jetta looks brand new!

Robert J.Robert J.

The reason we post here is too recognize business who excel in customer satisfaction.
My 2015 Buick was involved in a hit and run 2 months ago. After...

Christopher SedlockChristopher Sedlock

I took advantage of their free dent removal day. From the time I walked in to driving away, they were professional, courteous, and very friendly. They allowed me to watch and the skill set of the technician was amazing. They do other services as well. Highly recommend if you need any body or structural work done. Very happy with the results. Thank you again!

Greg GrassoGreg Grasso

They did an absolutely amazing job on my Maserati. Other shops said the repair couldn't be done and needed a body shop to repair. Total fixed the softball size dent inside of 30 minutes. Extremely happy.

Thomas MedinaThomas Medina
Kristijan NaumoskiKristijan Naumoski

They do a great job for the money. Easy appointment scheduling. Overall great experience.

David YoungDavid Young

I brought my 2015 Nissan GT-R to have them install an aftermarket Seibon carbon fiber spoiler. They did an excellent job, and got me in very quickly. I know carbon fiber can be difficult to work with because it's never perfect, but I have no complaints about the work they did. Thanks!

Jason GallowayJason Galloway

Fantastic experience start to finish. Over the 4th of July weekend, I had an incident where a spent firework came down and landed square on the hood of my truck creating a sharp dent. I went to a few body shops and some refused to even take a quick look without making an appointment (one place asked me to come back a week later). I was referred to TOTAL by a friend and also saw they have excellent reviews. I went in for an estimate and Rob helped me out. I was in and out in 3 minutes and scheduled the repair for a couple days later. I dropped the truck off and had it back in a couple of hours. The repair is perfect and you cannot tell anything happened. Very fair pricing, very fast repair, great customer service. Rob and his team do it right. I will not hesitate to come back if PDR services are needed or refer friends and family to you. It looks like they do excellent body repair work as well. Thank you!

Sandra RodriguezSandra Rodriguez

Thank you so much to all at Total Collision. Walking in through the front door I was immediately greeted by Kyle with a warm smile, he assured me my car would be well taken care of and would be in great hands. He wasn't wrong. Juan did an excellent job with the interior of my Jeep Grand Cherokee. It looks better than when I bought the car brand new! I am so amazed with their detailed work! From start to finish I was updated about my vehicle every step of the way. Thank you for all your hard work!

Steven JeffersonSteven Jefferson

I had a minor dent repaired at the free dent event on my 2013 Subaru STi, they did a great job and after talking a great deal with Yana Shaw, had great confidence in their business. I discussed some other work that I would like to have completed at a later time, and thanked her for their generosity in offering free skilled labor. A few weeks later a relatively severe door dent from an unknown individual while I was at work appeared, and I immediately knew the right place for the job. After a brief phone call with Yana I stopped by after work, got a great deal on AMAZING work, and had great discussion with Yana while the work was performed. I truly did not believe the dent would be completely fixed, yet with what seems like magic it is COMPLETELY gone as if it never happened! Extremely skilled, extremely professional, top notch facilities! Thanks again TOTAL Collision & PDR!

Robert FournierRobert Fournier

George from Total PDR came to my house to fix a 2015 Touareg that had a door ding. I called at 10 am on a Saturday, and he was on site at 12:30 as promised the same day. He was a perfectionist and when he was done the car looked new again. Very Professional company, reasonable price and quick, quality service. Very rare these days! I would highly recommend to anybody who is particular when it comes to their cars!
Robert, Minooka IL