I had a collision repair at the Total Collision center and was very impressed with overall shop appearance and staff professionalism.
The office is clean and smells nice. I took advantage of amenities while waited for an estimate. A friendly Representative guided me through a list of items needed to get the work done. They were detailed and patient answering my questions and offered alternative choices.
I felt like I was treated fairly and I was respected as a customer. I will definitely vrecommend this place to all my friends!!! Thumbs up!
They did an absolutely amazing job on my Maserati. Other shops said the repair couldn't be done and needed a body shop to repair. Total fixed the softball size dent inside of 30 minutes. Extremely happy.
George from Total PDR came to my house to fix a 2015 Touareg that had a door ding. I called at 10 am on a Saturday, and he was on site at 12:30 as promised the same day. He was a perfectionist and when he was done the car looked new again. Very Professional company, reasonable price and quick, quality service. Very rare these days! I would highly recommend to anybody who is particular when it comes to their cars!
Robert, Minooka IL
By far the best experience I have had in dealing with a car repair!! I had gotten into a car accident in December 2017, and waited until October 2018 to repair my car due to the absolutely horrifying experience I had with a previous repair and insurance company~ My father actually recommended Total Collision to me, after he worked with Rob Stuart after his car was damaged after a hail storm. At first I contacted Total Collision I was extremely anxious, however Rob sensed this- and I after I explained what had happened to me previously- He was so absolutely amazing at dealing with my anxieties, and was sure that I didn’t have anywhere near the same experience that I had before. He was so patient, calm, professional with me- as was the ENTIRE staff at Total Collision. Rob kept me updated daily with where they were at in repairing my car, and what the next steps were. They even helped to assure I was secure in getting a rental/loaner car while mine was getting repaired. I can honestly say when I dropped my car off on October 15th, 2018- that I hated my car. Not only did I feel worthless and horrible about driving my car around for 10 months with half of the front end missing, but everytime I looked at my car it just reminded me of horrible experiences with it. I picked my car up from Rob Stuart and his team at Total Collision on October 31, 2018 and I was in complete disbelief that the car they were giving me was mine!!! It was absolutely gorgeous!!!! They not only waited and got the best parts for the job, but really took the time to be sure my car was safe, comfortable, and clean- I had also arranged when I got the repair to have my car weatherproofed and detailed, in preparation for the winter. I have had my car almost a week, and I still am in disbelief that it is the same car I left with them, and I am slowlu falling back in love with my Honda CRV. I HIGHLY recommend taking your car here, I feel like they authentically and truly care about your well being and satisfaction as a customer- as well as take pride in their work. As long as these guys are around, I will be taking my car there for repairs, to get detailed/weatherproofed- I am even comfortable just calling to ask normal maintence questions- which has always been a source of anxiety of me. I am just SO GRATEFUL to Rob and the entire Total Collision team, and look forward to working with them again in the future!!!!!
This was my first time involved in a car accident so sure enough I had no idea how to go about this. When I went to go check out the body shop, i was impressed right away! The service they provide is outstanding and they answers all my questions! I did use Total Collision for the repairs. They did such a phenomenal job! I am so happy with how my car turned out!! No one likes to hassle with a car accident, but they took all the stress away!
I also want to recommend my friend Juan, he was in charge of the car. He took care of all the details with the repair and he did such a great job! I cannot thank them enough!
I had roof damage and was quoted $1000 an $3000 from different body shops to repair. A friend suggested I try PDR and see what they suggested. They repaired it in a few hours after my initial contact and charged me $300! The
quality was superb! I get a lot of dings because I transport kayaks on my roof. I'm keeping his number!
I came in for what I thought was an estimate but Rob said he had time to do the PDR work now. I had a dent on the driver door that I saw every single time I...
I had my 2019 Jeep Grand Cherokee in for PDR work last year. I was so impressed with their professionalism and quality of work and told myself (and them)...
Total Collision will make sure your vehicle gets fixed the correct way! Yana made sure everything was taken care of, as well as followed up with phone calls! They were able to work with my insurance company, and even towed my vehicle to their shop! EXCELLENT! Thank you - Vince
These guys are simply the best! Chicagoland's finest when it comes to repairs and auto services!
Great experience from start to finish. Rob explained the process upfront and was able to get me in right away for a seemingly straightforward PDR job. Quality of work was excellent and I couldn’t be more pleased with the results. If you’re looking for high caliber and timely PDR services, look no further than Total Collision & PDR.
Amazing work! The PDR tech came out to our establishment and knocked out to dents in our vehicles with no time flat. Worth the money.
I took advantage of their free dent removal day. From the time I walked in to driving away, they were professional, courteous, and very friendly. They allowed me to watch and the skill set of the technician was amazing. They do other services as well. Highly recommend if you need any body or structural work done. Very happy with the results. Thank you again!
I had a minor dent repaired at the free dent event on my 2013 Subaru STi, they did a great job and after talking a great deal with Yana Shaw, had great confidence in their business. I discussed some other work that I would like to have completed at a later time, and thanked her for their generosity in offering free skilled labor. A few weeks later a relatively severe door dent from an unknown individual while I was at work appeared, and I immediately knew the right place for the job. After a brief phone call with Yana I stopped by after work, got a great deal on AMAZING work, and had great discussion with Yana while the work was performed. I truly did not believe the dent would be completely fixed, yet with what seems like magic it is COMPLETELY gone as if it never happened! Extremely skilled, extremely professional, top notch facilities! Thanks again TOTAL Collision & PDR!
They did a GREAT job on my car's dent. They came to my home and were reasonably priced. I highly recommend them!
Clean and modern body shop. I came here with a small job and they treated me and my car really well. I am very happy with the end result and the customer service provided. Highly recommended!
They do a great job for the money. Easy appointment scheduling. Overall great experience.
I wish all businesses would operate like Total PDR! I received a fast response to my inquiry and was able to schedule the repair for the following day. Ryan arrived on time, and was friendly and professional. He completed the repairs in a timely manner and the price was fair. Thank you, Ryan, for making my car look great again!
Highly satisfied with the work that was done (dent repair). Seen coupon in flyer which got my attention. Gentlemen came to my house-looked at the damaged and was able to give me quote right there on the spot. Even offered to take care of work right there-however agreed to come back later in the week. Took about 45 min-brought all his tools. Very happy customer.
I had hail damage to my less than 2 year old vehicle. Every panel had dents. Decided to go with these guys. They had super quick service, great communication along the way, and I got my car back in pristine condition. If you have the chance to use these guys, I would highly recommend them!