Customer Reviews

Clay ChrouserClay Chrouser

These guys are simply the best! Chicagoland's finest when it comes to repairs and auto services!

Thomas MedinaThomas Medina
Christopher SedlockChristopher Sedlock

I took advantage of their free dent removal day. From the time I walked in to driving away, they were professional, courteous, and very friendly. They allowed me to watch and the skill set of the technician was amazing. They do other services as well. Highly recommend if you need any body or structural work done. Very happy with the results. Thank you again!

Katelyn GodinezKatelyn Godinez

By far the best experience I have had in dealing with a car repair!! I had gotten into a car accident in December 2017, and waited until October 2018 to repair my car due to the absolutely horrifying experience I had with a previous repair and insurance company~ My father actually recommended Total Collision to me, after he worked with Rob Stuart after his car was damaged after a hail storm. At first I contacted Total Collision I was extremely anxious, however Rob sensed this- and I after I explained what had happened to me previously- He was so absolutely amazing at dealing with my anxieties, and was sure that I didn’t have anywhere near the same experience that I had before. He was so patient, calm, professional with me- as was the ENTIRE staff at Total Collision. Rob kept me updated daily with where they were at in repairing my car, and what the next steps were. They even helped to assure I was secure in getting a rental/loaner car while mine was getting repaired. I can honestly say when I dropped my car off on October 15th, 2018- that I hated my car. Not only did I feel worthless and horrible about driving my car around for 10 months with half of the front end missing, but everytime I looked at my car it just reminded me of horrible experiences with it. I picked my car up from Rob Stuart and his team at Total Collision on October 31, 2018 and I was in complete disbelief that the car they were giving me was mine!!! It was absolutely gorgeous!!!! They not only waited and got the best parts for the job, but really took the time to be sure my car was safe, comfortable, and clean- I had also arranged when I got the repair to have my car weatherproofed and detailed, in preparation for the winter. I have had my car almost a week, and I still am in disbelief that it is the same car I left with them, and I am slowlu falling back in love with my Honda CRV. I HIGHLY recommend taking your car here, I feel like they authentically and truly care about your well being and satisfaction as a customer- as well as take pride in their work. As long as these guys are around, I will be taking my car there for repairs, to get detailed/weatherproofed- I am even comfortable just calling to ask normal maintence questions- which has always been a source of anxiety of me. I am just SO GRATEFUL to Rob and the entire Total Collision team, and look forward to working with them again in the future!!!!!

David StoneDavid Stone

They did a GREAT job on my car's dent. They came to my home and were reasonably priced. I highly recommend them!

Valentin PerezValentin Perez

Amazing quality done right by a highly experienced tech my car looks like new! Thanks

Maribel BeltranMaribel Beltran

I recently experienced my first car accident, and it was a stressful experience. However, the repair process was made much easier thanks to the fantastic service provided by Ivan and the team at Total Collision. From start to finish, Ivan was there to answer any questions I had and provided excellent communication throughout the entire process.

I was thrilled with the outcome of the repair - my car’s door looked as good as new! The quality of the work done was truly outstanding, and I couldn't have been happier with the results. Ivan's attention to detail and commitment to ensuring that I was satisfied with the repair was truly appreciated.

Overall, I would highly recommend Total Collision for anyone in need of collision repair services. The team provided top-notch service, and Ivan went above and beyond to ensure that my experience was as stress-free as possible. Thank you again for all of your help!

Tony BDTony BD

This was my first time involved in a car accident so sure enough I had no idea how to go about this. When I went to go check out the body shop, i was impressed right away! The service they provide is outstanding and they answers all my questions! I did use Total Collision for the repairs. They did such a phenomenal job! I am so happy with how my car turned out!! No one likes to hassle with a car accident, but they took all the stress away!
I also want to recommend my friend Juan, he was in charge of the car. He took care of all the details with the repair and he did such a great job! I cannot thank them enough!

Kathi LandowKathi Landow

I had roof damage and was quoted $1000 an $3000 from different body shops to repair. A friend suggested I try PDR and see what they suggested. They repaired it in a few hours after my initial contact and charged me $300! The
quality was superb! I get a lot of dings because I transport kayaks on my roof. I'm keeping his number!
Kathi Landow

Donald NovakDonald Novak

I took my 2000 Chevy Camaro SS to Total Collision & Repair for rust repair. They did a GREAT job that made it look like New. The repair paint was a perfect match and they included undercoating to help prevent rust from reoccurring. The work was finished as promised and the staff was very friendly. I will definitely use them again, and tell my family and friends to do the same!

Marton VorosMarton Voros
Greg GrassoGreg Grasso

They did an absolutely amazing job on my Maserati. Other shops said the repair couldn't be done and needed a body shop to repair. Total fixed the softball size dent inside of 30 minutes. Extremely happy.

Joe KrelleJoe Krelle

Our family recently had a mishap with our beloved 200 series Land Cruiser. The damage was isolated to the rear of the truck and drivers quarter panel but fairly deep in the body work. This shop is not so much a body repair shop as it is a body replacement shop. They are not slamming out dents and sheet metal and slapping bondo back over the wrinkles to make it look ok. They are actually replacing the metal with factory new and fixing the truck the right way. Given that i know I want to keep this truck for a very long time, getting this done the right way was important to me. The repairs turned out perfect and I wanted to give kudos to Total Collision and PDR in Arlington Heights for doing a perfect job in bringing our truck back to the way it was! If anyone has body shop business that they need done perfect, don't hesitate to bring your truck in! You can see from the pictures that the paint was a 100% perfect match, which is not easy in a Pearl white 3 stage paint! They handled insurance the whole way, aligned up the appraiser, the whole 9! Here is the link to their information! Flawless guys, thanks a ton!

Raymon DarbroRaymon Darbro

Thanks Serge, removed the deep crease and now my truck looks good as new!

Jennifer StapletonJennifer Stapleton

I wish all businesses would operate like Total PDR! I received a fast response to my inquiry and was able to schedule the repair for the following day. Ryan arrived on time, and was friendly and professional. He completed the repairs in a timely manner and the price was fair. Thank you, Ryan, for making my car look great again!

Kinsey TuaevKinsey Tuaev

Kyle at Total Collision was awesome!!!! Anything to do with a car accident is a headache but he made the process smooth and helped us out tremendously!! From dealing with insurance, to updating us daily on the status of my car- he was the best! I will forever bring my car there and recommend Total Collision to anyone. Its a plus they are VW Certified too! My Jetta looks brand new!

Mike Melbourn Jr.Mike Melbourn Jr.

Everyone who knows me, knows that my car is my baby. I trust no one touching my car and always do my own work. I took my car here to get a few dents removed from hail and I cannot express how happy I am with the outcome! Yana and Tiffany were so nice when I came in and helped me get in and out super quick, had my car back in less than an hour. I highly recommend this place for any body work you may need. They are friendly, fast, and do quality work at a great price!

Steven JeffersonSteven Jefferson

I had a minor dent repaired at the free dent event on my 2013 Subaru STi, they did a great job and after talking a great deal with Yana Shaw, had great confidence in their business. I discussed some other work that I would like to have completed at a later time, and thanked her for their generosity in offering free skilled labor. A few weeks later a relatively severe door dent from an unknown individual while I was at work appeared, and I immediately knew the right place for the job. After a brief phone call with Yana I stopped by after work, got a great deal on AMAZING work, and had great discussion with Yana while the work was performed. I truly did not believe the dent would be completely fixed, yet with what seems like magic it is COMPLETELY gone as if it never happened! Extremely skilled, extremely professional, top notch facilities! Thanks again TOTAL Collision & PDR!

Kristijan NaumoskiKristijan Naumoski

They do a great job for the money. Easy appointment scheduling. Overall great experience.

Steven PriceSteven Price

Have two PDRs and these guys are the best. Customer care here is exceptional!

Julianna ChowJulianna Chow

Highly satisfied with the work that was done (dent repair). Seen coupon in flyer which got my attention. Gentlemen came to my house-looked at the damaged and was able to give me quote right there on the spot. Even offered to take care of work right there-however agreed to come back later in the week. Took about 45 min-brought all his tools. Very happy customer.

Robert FournierRobert Fournier

George from Total PDR came to my house to fix a 2015 Touareg that had a door ding. I called at 10 am on a Saturday, and he was on site at 12:30 as promised the same day. He was a perfectionist and when he was done the car looked new again. Very Professional company, reasonable price and quick, quality service. Very rare these days! I would highly recommend to anybody who is particular when it comes to their cars!
Robert, Minooka IL

Stevo P.Stevo P.

Door ding of my brand new car completely repaired without issue - it's looks brand new again!

Completed on time and as quoted. Car was cleaned as well....

Bart Tek SkowronBart Tek Skowron

I wanted to thank Ryan, Dawid and Hubert for the work they have done on my Harley. They were able to match a VERY rare paint code that is not sold to the public. Their work, communication and quality has been outstanding throughout this whole process.

Bee LawrenceBee Lawrence

Amazing work! The PDR tech came out to our establishment and knocked out to dents in our vehicles with no time flat. Worth the money.

Omar ArenasOmar Arenas

I recently had the pleasure of visiting Total Collision where we met Ivan and I must say, I was thoroughly impressed. From start to finish, the experience was nothing short of exceptional.

When I first arrived, Ivan greeted me with a warm smile and took the time to listen to my concerns about my car. He was very attentive and made sure to address all of my questions before giving me a quote. What really stood out to me was his honesty and transparency throughout the entire process. He provided me with a detailed breakdown of the work that needed to be done and even showed me pictures of the damage.

The repair work itself was done quickly and efficiently, with great attention to detail. When I picked up my car, it looked as good as new. Ivan even went the extra mile and cleaned my car both inside and out, leaving it spotless.

What I appreciated most about Ivan and his team was their commitment to customer satisfaction. They took the time to ensure that I was happy with the repairs and even followed up with me a few days later to make sure everything was still running smoothly.

Overall, I would highly recommend this auto body repair shop managed by Ivan to anyone in need of car repairs. The exceptional service, attention to detail, and commitment to customer satisfaction make this shop stand out from the rest. Thanks again to Ivan and his team for a job well done!

Anna ZeinalovaAnna Zeinalova