Have two PDRs and these guys are the best. Customer care here is exceptional!
Kyle at Total Collision was awesome!!!! Anything to do with a car accident is a headache but he made the process smooth and helped us out tremendously!! From dealing with insurance, to updating us daily on the status of my car- he was the best! I will forever bring my car there and recommend Total Collision to anyone. Its a plus they are VW Certified too! My Jetta looks brand new!
By far the best experience I have had in dealing with a car repair!! I had gotten into a car accident in December 2017, and waited until October 2018 to repair my car due to the absolutely horrifying experience I had with a previous repair and insurance company~ My father actually recommended Total Collision to me, after he worked with Rob Stuart after his car was damaged after a hail storm. At first I contacted Total Collision I was extremely anxious, however Rob sensed this- and I after I explained what had happened to me previously- He was so absolutely amazing at dealing with my anxieties, and was sure that I didn’t have anywhere near the same experience that I had before. He was so patient, calm, professional with me- as was the ENTIRE staff at Total Collision. Rob kept me updated daily with where they were at in repairing my car, and what the next steps were. They even helped to assure I was secure in getting a rental/loaner car while mine was getting repaired. I can honestly say when I dropped my car off on October 15th, 2018- that I hated my car. Not only did I feel worthless and horrible about driving my car around for 10 months with half of the front end missing, but everytime I looked at my car it just reminded me of horrible experiences with it. I picked my car up from Rob Stuart and his team at Total Collision on October 31, 2018 and I was in complete disbelief that the car they were giving me was mine!!! It was absolutely gorgeous!!!! They not only waited and got the best parts for the job, but really took the time to be sure my car was safe, comfortable, and clean- I had also arranged when I got the repair to have my car weatherproofed and detailed, in preparation for the winter. I have had my car almost a week, and I still am in disbelief that it is the same car I left with them, and I am slowlu falling back in love with my Honda CRV. I HIGHLY recommend taking your car here, I feel like they authentically and truly care about your well being and satisfaction as a customer- as well as take pride in their work. As long as these guys are around, I will be taking my car there for repairs, to get detailed/weatherproofed- I am even comfortable just calling to ask normal maintence questions- which has always been a source of anxiety of me. I am just SO GRATEFUL to Rob and the entire Total Collision team, and look forward to working with them again in the future!!!!!
Oscar Nuñez
I used this body shop and they worked with me from start to finish. Excellent job on the paint and all body work with all original parts. Juan is excellent. I recommend this to anyone that would like excellent service. From Oscar N.
I took advantage of their free dent removal day. From the time I walked in to driving away, they were professional, courteous, and very friendly. They allowed me to watch and the skill set of the technician was amazing. They do other services as well. Highly recommend if you need any body or structural work done. Very happy with the results. Thank you again!
They do a great job for the money. Easy appointment scheduling. Overall great experience.
I had roof damage and was quoted $1000 an $3000 from different body shops to repair. A friend suggested I try PDR and see what they suggested. They repaired it in a few hours after my initial contact and charged me $300! The
quality was superb! I get a lot of dings because I transport kayaks on my roof. I'm keeping his number!
Kathi Landow
I brought my 2015 Nissan GT-R to have them install an aftermarket Seibon carbon fiber spoiler. They did an excellent job, and got me in very quickly. I know carbon fiber can be difficult to work with because it's never perfect, but I have no complaints about the work they did. Thanks!
They did an absolutely amazing job on my Maserati. Other shops said the repair couldn't be done and needed a body shop to repair. Total fixed the softball size dent inside of 30 minutes. Extremely happy.
Sandra RodriguezThank you so much to all at Total Collision. Walking in through the front door I was immediately greeted by Kyle with a warm smile, he assured me my car would be well taken care of and would be in great hands. He wasn't wrong. Juan did an excellent job with the interior of my Jeep Grand Cherokee. It looks better than when I bought the car brand new! I am so amazed with their detailed work! From start to finish I was updated about my vehicle every step of the way. Thank you for all your hard work!
Larry NelsonThese guys are fantastic!! I drove in for an estimate (without appointment) for a small dent on my truck fender. I was promptly greeted by Kyle who looked at my truck quoted me a very fair price. Wait for it* I asked when I could have the work done he replied come back in 30 min. I was blown away 1/2 hour later the job was complete and my truck looked like new again. Maybe I just got lucky with the timing but either way the work was done fast and correctly the first time + they put a lifetime warranty on all their work. With all that is going on in the world today it's refreshing to do business with pro's who value customer service. Thank you guys!!
George from Total PDR came to my house to fix a 2015 Touareg that had a door ding. I called at 10 am on a Saturday, and he was on site at 12:30 as promised the same day. He was a perfectionist and when he was done the car looked new again. Very Professional company, reasonable price and quick, quality service. Very rare these days! I would highly recommend to anybody who is particular when it comes to their cars!
Robert, Minooka IL
Thanks Serge, removed the deep crease and now my truck looks good as new!
Everyone who knows me, knows that my car is my baby. I trust no one touching my car and always do my own work. I took my car here to get a few dents removed from hail and I cannot express how happy I am with the outcome! Yana and Tiffany were so nice when I came in and helped me get in and out super quick, had my car back in less than an hour. I highly recommend this place for any body work you may need. They are friendly, fast, and do quality work at a great price!
These guys are simply the best! Chicagoland's finest when it comes to repairs and auto services!
Miguel A.
Strong rating for these guys. I brought in my car after some damage to the driver side headlights and there was a lengthy insurance process. Not their fault...
Robert J.The reason we post here is too recognize business who excel in customer satisfaction.
My 2015 Buick was involved in a hit and run 2 months ago. After...
Amazing work! The PDR tech came out to our establishment and knocked out to dents in our vehicles with no time flat. Worth the money.
Evan BorkowskiSerg did amazing PDR work. Came to the house in his mobile work van and explained everything. Definitely very talented at what he does. Would recommend him and his shop for any PDR work you need. He was also great with phone calls and text messages. Thanks for the great repair!
They did a GREAT job on my car's dent. They came to my home and were reasonably priced. I highly recommend them!
Highly satisfied with the work that was done (dent repair). Seen coupon in flyer which got my attention. Gentlemen came to my house-looked at the damaged and was able to give me quote right there on the spot. Even offered to take care of work right there-however agreed to come back later in the week. Took about 45 min-brought all his tools. Very happy customer.
Julio SerranoAbsolutely fantastic experience, they were always upfront with time and price. I dropped in and the squeezed me into their busy schedule. So incredibly happy with the work. I had PDR done on my truck. Definitely go see these guys. Kyle was absolutely awesome.
I wish all businesses would operate like Total PDR! I received a fast response to my inquiry and was able to schedule the repair for the following day. Ryan arrived on time, and was friendly and professional. He completed the repairs in a timely manner and the price was fair. Thank you, Ryan, for making my car look great again!
Amazing quality done right by a highly experienced tech my car looks like new! Thanks
I had a minor dent repaired at the free dent event on my 2013 Subaru STi, they did a great job and after talking a great deal with Yana Shaw, had great confidence in their business. I discussed some other work that I would like to have completed at a later time, and thanked her for their generosity in offering free skilled labor. A few weeks later a relatively severe door dent from an unknown individual while I was at work appeared, and I immediately knew the right place for the job. After a brief phone call with Yana I stopped by after work, got a great deal on AMAZING work, and had great discussion with Yana while the work was performed. I truly did not believe the dent would be completely fixed, yet with what seems like magic it is COMPLETELY gone as if it never happened! Extremely skilled, extremely professional, top notch facilities! Thanks again TOTAL Collision & PDR!
I had hail damage to my less than 2 year old vehicle. Every panel had dents. Decided to go with these guys. They had super quick service, great communication along the way, and I got my car back in pristine condition. If you have the chance to use these guys, I would highly recommend them!